Terms & Conditions


This website is owned and operated by CHIYO as “CHIYO” (or“we” or “us” or “our”). By entering, accessing or using our website in any way, you agree to comply with the following Website terms and conditions of use, Privacy Policy, and our Returns Policy (collectively

our “Website Conditions”), as well as any other laws or regulations which apply to this website.

In addition, when you make an enquiry or order any products or services through this website, you will do so subject to the terms and conditions on this page, as set out in our online customer terms & conditions, subject to all our other website conditions

and such further terms and conditions as may be notified to you.

By using this website, you acknowledge that you have read and understood all of the website conditions and agree to be bound by them. Additionally,CHIYO reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly.

Please review this page periodically for changes. Any use of our site at any time constitutes full acceptance of our service Terms.

All prices are mentioned in Indian Rupee (INR) and are inclusive of all prevailing taxes in the country. The prices does not include shipping charges.



As you place your order, you will receive a confirmation email.

Orders are dispatched from our warehouse within 3-4 working days. A confirmation email will be sent once the order is dispatched with the tracking details of the courier. For domestic shipments, please allow 3-5 working days from dispatch for your goods to arrive and 10-15 working days for international shipments.



Your use of this website or any information on this website is entirely at your own risk. CHIYO makes no representation or warranty with respect to the accuracy, completeness, suitability, performance or timeliness of the information provided on this website. CHIYO excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.

To the maximum extent permitted by law (Under the Indian Law), CHIYO is not liable to you or anyone else for:

  • Any decision, action or inaction taken in reliance on the information in, or connected with, this site.
  • Any losses, costs or damages suffered or incurred by you, including (without limitation) direct or indirect, special, incidental, compensatory, exemplary or consequential damages in connection with this website.
  • Your use or misuse of this website or any information or material contained in this website.
  • The loss or modification of information or material transmitted from this website.
  • Any defect, technical problem or virus attached to or arising from this website or the server.
  • Any injury, illness or allergic reaction you or any other person may sustain due to metal, fabric, hardware, or usage of any of the products bought though this website.
  • The products displayed being unavailable at any time.
  • Your inability to access or use the website or any material on the website.
  • The loss of confidentiality in any information or material transmitted to or from the website.


To the maximum extent permitted by law, CHIYO does not make any guarantees or warranties that this website will be available in any place, free of faults or error, free from unauthorized interception or access, or free from blockages, delays, network failure, congestion, interferences.



Your use of this site and its contents grants no rights to you in relation to any copyright, trademarks and all other intellectual property and material rights relating to the content in this site.

This website and its contents are the property of CHIYO and are subject to copyright. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal and non-commercial use, or for any other use, including the modification, reproduction, distribution, transmission, republication, display or performance, of the content of this website, is prohibited and protected under the copyright act, and any such case or person can be prosecuted by law.

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